Privacy Policy

Who we are?

Website: www.medhayu.com 

Parent Company: Kalpatantra Pvt Ltd 

Company Website: www.kalpatantra.com 

Customer Care Email: info@kalpatantra.com | team@kalpatantra.com | support@medhayu.com 

Customer Care Phone Number: 011 4426 1234 

Business WhatsApp Number: +91 96826 70663 

Business Address: Ward4, Village Dewal, Billawar, Shahidi Chowk, Jammu and Kashmir - 184204 

Legal Constitution: Billawar 

Manufacturing Brand: Oshadham Products 

 

1. Data Collection

Kalpatantra Pvt Ltd collects personal information when you register on www.medhayu.com, purchase products, or engage in community activities.

 

 2. Use of Data

Personal data is used to provide services, process transactions, and enhance user experience.

 

 3. Data Security

We implement security measures to protect your data, but no method of transmission over the internet is 100% secure.

 

 4. Cookies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

 

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 Logistics Policy

 

 1. Shipping Options

We offer standard, expedited, and express shipping through trusted carriers. Shipping options and rates are calculated at checkout based on the destination, weight, and dimensions of the package.

 

 2. Processing Time

Orders are processed within 2-3 business days of receipt. Processing times may be longer for bulk or custom orders.

 

 3. Delivery Times

Delivery times vary depending on the selected shipping method and destination. Estimated delivery times will be provided at checkout.

 

 4. International Orders

International shipments may incur customs duties, taxes, or other charges, which are the responsibility of the recipient. Shipping fees do not include these additional charges.

 

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 Redeem Policy

 

 1. Overview

This policy governs the use of points earned through MEDHAYU's rewards program. Points may be earned by engaging with courses, forums, purchases, and other community activities and can be redeemed for rewards as specified.

 

 2. Points Redemption

- Points have no cash value and are not transferable.

- Points can only be redeemed for the rewards listed on the MEDHAYU Rewards page.

- Points expire 12 months from the date of earning unless specified otherwise.

 

 3. Redeeming Process

- To redeem points, log in to your account, navigate to the rewards section, and select the desired reward.

- Once a reward is selected and confirmed, the equivalent points will be deducted from your account.

 

 4. Restrictions

- Points cannot be combined with other discounts or promotions.

- Some rewards may have limited availability or geographical restrictions.

 

 

 

 

Last Updated: 30/10/2024

For any further inquiries, please contact: 

- Email: info@kalpatantra.com | support@medhayu.com 

- Phone: 011 4426 1234 

- WhatsApp: +91 96826 70663 

- Address: Ward4, Village Dewal, Billawar, Shahidi Chowk, Jammu and Kashmir - 184204